Exam Number: 642-105
Duration: 75 minutes 55-65 questions
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Special Prerequisite Exam Topics Recommended Training Additional Resources
Exam Description
The 642-105 IUM Implementing Cisco Unified Messaging exam tests a candidate’s knowledge of how to install, configure, maintain and troubleshoot Cisco Unified Messaging. Candidates can prepare for this exam by taking the AUM and IUM Administering Cisoc Unified Messaging and Implementing Cisco Unified Messaging courses.

Special Prerequisite
Cisco Unity Support Specialist can install, configure, operate and maintain a Cisco Unified Messaging 5.0 system in both stand-alone voice mail and unified messaging environments. It is highly recommended that candidates for certification also have experience and knowledge in Microsoft Exchange, Lotus Domino and Linux environments.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Install Cisco Unity System to meet end-user requirements
Use the Cisco Unity Installation and Configuration Assistant to install the Unity System on a Microsoft Server
Set up the appropriate Microsoft Windows server components to support Cisco Unity System in either a voicemail or unified messaging environment.
Use the Cisco Unity Server Preparation Assistant to prepare and validate the server readiness for the Unity System installation.
Choose the appropriate desktop messaging interface for client machines based on customer requirements (IMAP, Inbox, vmo, duc)
List the steps to perform a Cisco Unity System installation.
Set up the appropriate integration between Cisco Unity and a telophone system

Configure Cisco Messaging Systems to customer requirements
Configure Cisco Unity global settings to meet requirements.
Configure telephone user interface account policies, subscriber classes of service, and subscriber templates to prepare system for user account entry.
Add new users to the Cisco Messaging System and verify functionality
Import user accounts into the Cisco Messaging System and verify functionality.
Configure autoattendant, voicemail and audiotext applications to meet requirements.
Configure Cisco Unity digital networking.
Configure voice recognition
Explain the necessary configuration options to provide for system failover

Configure Cisco Unity System to interopt with other messaging systems
Configure Cisco Unity delivery location objects to communicate with other messaging systems
Use configuration manager utility to setup and add interoperability accounts to either an Exchange or Domino messaging server.
Test and verify the interoperability of the Unity System with the non-Cisco messaging system.
Configure Cisco Unity Connection to interopt with Cisco Unity
Configure networking subscribers

Maintain an installed Cisco Messaging System
Use Disaster and Recovery Tools to perform backup and restore procedures.
Use appropriate utilities to optimize data base performance.
Apply service packs and virus patches as appropriate.
Perform system and feature upgrades as necessary.
Use appropriate reports and utilities to maintain a properly functioning Cisco Unity System.

Troubleshoot and repair Cisco Messaging System installations
Use the appropriate reports and utilities to troubleshoot Cisco Messaging System problems.
Take the appropriate steps to repair identified Cisco Messaging System failures.
Test and verify Cisco Messaging System configuration changes.

Administer Cisco Messaging Servers
Generate and interpret Cisco Messaging Server reports.
Use appropriate Cisco Messaging Server utilities to perform moves, adds and changes

Free 642-105 Exams’s PDF Download
Free Testking offers free demo for 642-105 PDF(Implementing Cisco Unified Messaging). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Implementing Cisco Unified Messaging.

Recommended Training about 642-105 exam PDF
The following courses are the recommended training for 642-105 exam PDF.
642-105 Q & A with Explanations
642-105 Audio Exam
642-105 Study Guide
642-105 Preparation Lab

Testking 642-105 IUM
Interactive Testing Engine Included!
274 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-105 IUM
Free download?pass4sure 642-105 IUM

Related posts:

1. Testking Cisco 642-104 UCSE
2. Testking Cisco 642-144 IPTX
3. Testking Cisco 642-071 CUDN

Last day to test May 4, 2008
Exam Number: 642-104
Associated Certifications: Unity Support Specialist
Duration: 75 minutes (55-65 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-104 UCSE exam measures the knowledge of technicians who install, configure, maintain and troubleshoot Cisco Unity 4 systems. Potential test candidates can prepare for the exam by attending the UCSA and UCSE courses and by reading the Cisco Unity product documentation (Installation Guide, CallManager Integration Guide, Troubleshooting Guide, Networking Guide, and System Administration Guide).

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.

Install Cisco Unity System to meet end-user requirements
Use the Cisco Unity Installation and Configuration Assistant to install the Unity System on a Microsoft Server
Set up the appropriate Microsoft Windows 2000/2003 server components to support Cisco Unity System in either a voicemail or unified messaging environment
Use the Cisco Unity Server Preparation Assistant to prepare and validate the server readiness for the Unity System installation
Install ViewMail for Outlook or ViewMail for Notes on the client desktops
List the steps to perform a Cisco Unity System installation
Set up the appropriate integration between Cisco Unity and a PBX

Configure Cisco Unity System per stated requirements
Configure Cisco Unity global settings to meet requirements
Configure telephone user interface account policies, subscriber classes of service, and subscriber templates to prepare system for user account entry
Add new users to the Cisco Unity System and verify functionality
Import user accounts into the Cisco Unity System and verify functionality
Configure autoattendant, voicemail and audiotext applications to meet requirements
Configure Cisco Unity digital networking
Explain the necessary configuration options to provide for system failover

Configure Cisco Unity System to exchange messages with non-Cisco messaging systems
Configure delivery location objects to communicate with a non-Cisco messaging system
Use configuration manager utility to setup and add interoperability accounts to either an Exchange or Domino messaging server
Test and verify the interoperability of the Unity System with the non-Cisco messaging system

Maintain an installed Cisco Unity System
Use Disaster and Recovery Tool to perform backup and restore procedures
Use appropriate utilities to optimize data base performance
Apply service packs and virus patches as appropriate
Perform system and feature upgrades as necessary
Use appropriate reports and utilities to maintain a properly functioning Cisco Unity System

Troubleshoot and repair Cisco Unity System installations
Use the appropriate reports and utilities to troubleshoot Cisco Unity system problems
Take the appropriate steps to repair an identified system failures
Test and verify system configuration changes

Administer a Cisco Unity Server
Generate and interpret system reports
Use appropriate utilities to perform moves, adds and changes

Free 642-104 Exams’s PDF Download
Free Testking offers free demo for 642-104 PDF(Unified Communication for System Engineers Exam). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Unified Communication for System Engineers Exam.

Recommended Training about 642-104 exam PDF
The following courses are the recommended training for 642-104 exam PDF.
642-104 Q & A with Explanations
642-104 Audio Exam
642-104 Study Guide
642-104 Preparation Lab

Testking 642-104 UCSE
Interactive Testing Engine Included!
206 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-104 UCSE
Free download?pass4sure 642-104 UCSE

Related posts:

1. 642-105 IUM
2. Testking Cisco 642-144 IPTX
3. Testking Cisco 642-143 IPTX

Exam Number: 642-072
Associated Certifications: Unity Design Specialist
Duration: 75 minutes (65-75 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-072 Cisco Unity Design and Networking exam is one of several requirements for the Cisco Unity Design Specialist certification.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam.

Describe the Cisco Unity design process
Describe Infrastructure Components Affecting Cisco Unity Design
Describe the requirements of implementing Voicemail Interoperability with a Cisco Unity design
Design a Cisco Unity solution to meet customer requirements

Free 642-072 Exams’s PDF Download
Free Testking offers free demo for 642-072 PDF(Cisco Unity Design and Networking (CUDN)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Cisco Unity Design and Networking (CUDN).

Recommended Training about 642-072 exam PDF
The following courses are the recommended training for 642-072 exam PDF.
642-072 Q & A with Explanations
642-072 Audio Exam
642-072 Study Guide
642-072 Preparation Lab

Testking 642-072 CUDN
Interactive Testing Engine Included!
191 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-072 CUDN
Free download?pass4sure 642-072 CUDN

Related posts:

1. Testking Cisco 642-071 CUDN
2. Testking Cisco 642-104 UCSE
3. Testking Cisco 642-144 IPTX

Exam Number: 642-481
Duration: 90 minutes (75-85 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco Rich Media Communications 642-481 CRMC exam tests the candidate’s knowledge and skills to provide presales technical support, design, installation, configuration, and maintenance of Cisco rich media solutions based on Cisco Unified MeetingPlace Express and Cisco Unified Videoconferencing.

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.

Describe a Cisco video over IP network in different customer scenarios using the concepts and components of a Cisco Unified Videoconferencing solution.
Identify different video over IP scenarios and characterize the Cisco supported video supported components.
Describe video communication features and identify customer feature requirements.
Compare different characteristics of video calls and will identify transcoding requirements and list the ports used in IP video communication.
Describe the purpose, structure and definition of H.323 IP video components and examine a H.323 IP video call flow.
Define complex H.323 IP video environment operations, including zones, service prefixes, call admission control and gatekeeper redundancy.
Describe H.323 video conference call flow operation and H.323 MCU integration in a H.323 network.
Describe basic SCCP video communication, identify the components involved in a Cisco Unified CallManager video call, and describe a basic, and conference video call flow.
Describe different video over IP networking scenarios, their interworking options and issues and select appropriate Cisco video over IP solution for customer’s scenarios.
Size and select the appropriate Cisco IP Video component to fit customer requirements.
Select the appropriate protocol and hardware to cover customer’s feature requirements.
Determine the appropriate design for integrating the Cisco Unified Videoconferencing solutions in different video over IP networking environments.
Describe supported video implementation for different network scenarios from different H.323 and Cisco Unified CallManager deployment models.
Plan and design video conferencing and associated dial plans in different Cisco supported environments.
Design H.320 integration, H.320 gateway redundancy, and dial plan for H.320 integration for different Cisco supported scenarios.
Determine the supported features, identify interworking restrictions and design dial plan for Cisco Unified CallManager and H.323 interworking.
Design call admission control for H.323, Cisco Unified CallManager and interworking scenarios.
Design campus and WAN QoS for IP Video Communication.
Implement and configure H.323 video and Cisco Unified CallManager video telephony in Cisco supported scenarios.
Gather information about an H.323 IP video environment, configure H.323 gatekeeper registration for video enabled H.323 terminal, and configure CAC on the H.323 gatekeeper.
Enable CCM for video deployment; configure, verify and troubleshoot bandwidth management and implement the Cisco VTA solution.
Configure H.323 gatekeeper for IP video conferencing, configure, verify and troubleshoot a dial plan for the integration and configure, verify, and troubleshoot an H.323 IP-IP for WAN scenarios.
Configure, verify and troubleshoot the IPVC 3500 MCU with EMP board and enable MCU/EMP features including; continuous presence and voice activated video conferencing.
Configure Cisco Unified CallManager and MCU for video conferencing in a SCCP and H.323 environment.
Configure a H.323 gatekeeper for H.323/H.320 gateway registration, implement a dial plan. Configure the IPVC 3500 PRI and BRI gateways and describe the purpose of IP-IP gateway in a WAN H.323/H.320 interworking environment.
Configure Cisco Unified CallManager and IPVC 3500 gateway in a SCCP environment and describe the purpose of a IP-IP gateway in that scenario.
Describe the features, functions, and benefits of a Cisco Unified MeetingPlace Express implementation.
Identify the 4 different voice integration options available with Cisco Unified MeetingPlace Express voice/web conferencing.
Describe the customer benefits of a Cisco Unified MeetingPlace Express implementation.
Describe the major features, functions, and benefits of Cisco Unified MeetingPlace Express Web conferencing.
Describe the features, functions, and benefits of Cisco Unified MeetingPlace Express scheduling, notification and attending features.
Describe the features, functions, and benefits of Cisco Unified MeetingPlace Express voice conferencing.
Describe the features, functions, and benefits of Cisco Unified MeetingPlace Express IP Phone integration.
Identify the major features, functions, and benefits of the Cisco Unified MeetingPlace Express Administration Web interface.
Describe the information required to design a Cisco Unified MeetingPlace Express solution for a customer.
Describe the different network topologies with the various call control platforms available for the deployment of Cisco Unified MeetingPlace Express.
Determine the appropriate Cisco Unified MeetingPlace Express System implementation to meet customer requirements.
Describe the relationship of the different Cisco Unified MeetingPlace Express architectural components.
Describe the voice codec design requirements for Cisco Unified MeetingPlace Express end-user devices.
Describe the Crisis Management solution available with Cisco Unified MeetingPlace Express.
Describe the different security settings and options available for Cisco Unified MeetingPlace Express deployments.
Describe the information required to implement a Cisco Unified MeetingPlace Express solution for a customer.
Identify the web browser requirements for Cisco Unified MeetingPlace Express end-user devices.
Describe the major Cisco Unified MeetingPlace Express installation and configuration steps.
Describe the Cisco Unified MeetingPlace Express parameters and operations of the outdial features.
Describe the Cisco Unified MeetingPlace Express voice and web conferencing timers and system parameters operations.
Describe the major System Administration capabilities available with the Cisco Unified MeetingPlace Express web interface.
Describe the implementation requirements for Cisco Unified MeetingPlace Express SMTP Email Integration and notification.
Describe the implementation requirements and operations of Cisco Unified MeetingPlace Express Authentication options and LDAP integration.
Describe different operations and maintenance capabilities with Cisco Unified MeetingPlace Express.
Describe the Cisco Unified MeetingPlace Express end user Browser Test functions.
Describe the management reporting capabilities available for Cisco Unified MeetingPlace Express solution System Administrators.

Free 642-481 Exams’s PDF Download
Free Testking offers free demo for 642-481 PDF(Cisco Rich Media Communications(CRMC)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Cisco Rich Media Communications(CRMC).

Recommended Training about 642-481 exam PDF
The following courses are the recommended training for 642-481 exam PDF.
642-481 Q & A with Explanations
642-481 Audio Exam
642-481 Study Guide
642-481 Preparation Lab

Testking 642-481 CRMC
Interactive Testing Engine Included!
104 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-481 CRMC
Free download?pass4sure 642-481 CRMC

Related posts:

1. Testking Cisco 646-230 AUCAM
2. testking cisco 646-276
3. Testking Cisco 646-223 UCXAM

Exam Number: 642-181
Associated Certifications: Cisco Unified Presence Specialist
Duration: 75 minutes (45-55 items)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics
Exam Description
The 642-181 PRSDI Cisco Unified Presence Design and implementation is the exam associated with the Cisco Unified Presence Specialist certification. This exam tests a candidate’s knowledge of designing and implementing Cisco Unified Presence solutions. Candidates can prepare for this exam by taking the Cisco Unified Presence Design and Implementation (PRSDI) course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Describe the components and options available in the Cisco Presence solution
Identify required and optional components
Identify required software level release dependencies
Describe the differences between Cisco Presence solution components
Describe the features and functionality of each Cisco Presence component
Describe the communication flow
Describe the security capabilities of the Cisco Presence solution
Describe the redundancy capabilities of the Cisco presence solution
Describe Cisco Presence concepts
Describe the deployment models (scalability, reliability, multi-clustering, etc.)

Design a Cisco Presence solution to meet customer requirements
Identify customer current application and infrastructure
Identify required and optional components to meet customer requirements
Size the solution for required and optional components
Identify the appropriate software and hardware versions which will be needed to meet customer requirements
Identify 3rd party integration solutions
Describe how the design will integrate and what impact it will have on the current infrastructure

Implement and configure the Cisco Presence solution
Describe the installation process
Describe required configurations for a Cisco Presence Solution deployment
Describe optional configurations for a Cisco Presence Solution deployment
Identify required information for implementation
Describe operational functions required to support a Cisco Presence solution
Identify management requirements
Identify operational monitoring requirements
Describe backup and restore procedures
Describe the Moves, Adds, and Changes procedure
Describe end-user client configuration and usage (CCM User Page, CUPC client configuration settings)

Troubleshoot a Cisco Presence solution implementation
Describe the types of logs that are available from the Presence server
Interpret a CUPC log file for troubleshooting
Identify common troubleshooting issues related to Presence server with 3rd party applications
Identify common troubleshooting issues related to Presence server and CUPC

Describe the features of the Cisco Load Balancing solutions
Describe the differences between the ACE Service Module and the ACE Appliance
Describe the health checking systems of Cisco Load Balancing solutions
Describe virtual servers
Describe real servers
Describe class and policy maps
Describe the high availability solutions for the Cisco Load Balancing solutions
Describe the firewall capabilities in the Cisco Load Balancing solutions (protocol inspection and fixups)
Describe SSL offload
Describe the migration path from CSS and CSM to the ACE solution
Describe session persistence
Describe the implementation of Cisco Load Balancing Solutions (Routed, Bridged, One-Armed)
Describe the virtualization capabilities of the ACE Service Module and Appliance
Describe the compession capabilities of the Cisco Load Balancing solutions
Describe the use of digital certificates in a Cisco Load Balancing solution

Describe ACE management and monitoring capabilities
Identify the applications used to manage the ACE module
Describe the process of managing the virtual contexts
Describe the capabilities and limitations of ACE management
Describe provisioning of virtualization on ACE
Describe provisioning of services on ACE
Describe delegated operations (activation/suspension) of virtual and real servers on ACE
Describe the monitoring of ACE
Describe the similiarities and differences between ANM and the ACE Appliance Device Manager

Describe the features of the Cisco Global Load Balancing solution
Identify appropriate Cisco GLB solutions
Describe the Cisco GLB DNS process
Describe the GSS deployment models (clustering, HA, etc.)
Describe the CNR option for GSS (Cisco Network Registrar)
Describe the protocols used by the GSS (KAL-AP, etc.)
Describe management and monitoring of the GSS solution
Identify the best GLB method to use in a particular environment (of 10 available)

Describe the WAAS solution
Describe the roles for WAEs
Describe WAAS interception methodologies
Describe WAAS acceleration methodologies (DRE, TFO, LZ, Application Adaptors)
Describe the high level capabilities of Cisco WAAS management and reporting
Describe IOS features that provide prioritization and control in a Cisco WAAS network
Describe WAAS fan-out (many-to-one model)
Describe wide area bandwidth allocation/provisioning from core to edge

Design a solution to meet customer requirements
Size a DCAS solution to meet a particular set of customer requirements (WAAS sizing tool, ROI calculator)
Design an ACE solution to meet customer requirements
Design a WAAS solution to meet customer requirements
Design an integrated ACE and WAAS solution to meet customer requirements
Design a firewall load balancing solution
Plan the use of digital certificates
Design a highly available overall data center network solution based on Cisco Data Center 3.0
Design a global load balancing solution to meet customer requirements

Free 642-181 Exams’s PDF Download
Free Testking offers free demo for 642-181 PDF(Cisco Unified Presence Design and Implementation). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Cisco Unified Presence Design and Implementation.

Recommended Training about 642-181 exam PDF
The following courses are the recommended training for 642-181 exam PDF.
642-181 Q & A with Explanations
642-181 Audio Exam
642-181 Study Guide
642-181 Preparation Lab

Free download?testking 642-181 PRSDI
Free download?pass4sure 642-181 PRSDI

Related posts:

1. Testking Cisco 642-972 DCASD
2. Testking Cisco 642-651 WAASSE
3. Testking Cisco 642-975 DCASI

Exam Number: 642-415
Associated Certifications: Cisco IP Telephony Design Specialist
Duration: 90 minutes (35 -45 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-415 UCAD Unified Communications Architecture and Design exam is the exam associated with the Cisco IP Telephony Design Specialist certification. This exam tests a candidate’s knowledge of technical issues surrounding the design of Voice over Data network and explains a methodology that brings order to approaching the problems faced by planners and designers, including assessment of the current network, Cisco methodology for implementing Voice over Data networks, and how to design sustainable and appropriate implementations. Candidates can prepare for this exam by taking the UCAD Cisco Unified Communications Architecture and Design course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Determine the relevant critical business and technical needs in order to develop a Cisco Unified Communications design framework
Determine which business considerations are relevant to a Call Control design
Determine which technical considerations are relevant to a Call Control design

Determine the appropriate deployment model to meet Cisco Unified Communications design requirements
Recognize the characteristics and limitations of a single-site Call Control deployment
Recognize the characteristics and limitations of a multi-site centralized processing Call Control deployment
Recognize the characteristics and limitations of a multi-site distributed / hybrid processing Call Control deployment
Recognize the characteristics and limitations of distributed cluster Call Control deployment

Design a Cisco Unified Communications Manager cluster
Determine Cisco Communications Manager redundancy model to meet design requirements
Determine cluster services necessary to meet requirements for a given Cisco Unified Communications Manager cluster, including TFTP, MoH, CTI Manager, and Voice Media streaming application
Determine hardware requirements for a given Cisco Unified Communications Manager cluster
Determine when an LDAP integration is required

Design the dial plan to support Cisco Unified Communications requirements
Explain the benefits of hierarchical and scalable numbering plans
Explain the issues surrounding Directory Number (DN) design
Explain the different path selection mechanisms available
Explain the different digit manipulations available
Explain the mechanisms used to enable calling privileges
Explain the mechanisms used to provide call coverage
Given a set of design requirements, design a dial plan
Identify the requirements for provisioning emergency services in an IP telephony environment

Design a LAN topology to support voice and data on a converged Cisco Unified Communications network
Design a highly available LAN infrastructure, capable of supporting voice and basic data requirements
Identify PoE considerations that impact hardware selection
Describe how DHCP, DNS, and NTP services impact LAN topology design
Select appropriate hardware to meet LAN design requirements

Design a WAN topology to support voice on a converged Cisco Unified Communications network
Determine voice bandwidth requirements for a given Busy Hour Call Attempts
Identify hardware and software requirements for remote survivability in a centralized deployment

Select appropriate hardware to meet WAN design requirements
Describe the interrelationship between WAN topology and voice services

Design connectivity for off cluster destinations
Determine how offnet connectivity issues influence gateway hardware and protocol selection
Select appropriate hardware to meet offnet design requirements
Determine circuit size based on a given set of calling patterns
Determine type of circuit to meet business and technical requirements
Given a set of business and technical requirements, design PSTN connectivity
Given a set of business and technical requirements, design integration to Legacy Infrastructure components
Given a set of business and technical requirements, determine the type of VoIP trunks needed

Design VoIP network to incorporate gatekeeper services
Identify capabilities and services provided by a gatekeeper
Given a set of business and technical requirements, design a VoIP network to incorporate a gatekeeper for CAC
Given a set of business and technical requirements, design a VoIP network to incorporate a gatekeeper for dial plan resolution
Identify the design requirements that impact the hardware selection for a gatekeeper

Design a QoS policy for a converged network
Describe the purpose of a QoS policy
Given business and technical requirements, develop a QoS policy
Given business and technical requirements, select the appropriate CAC mechanisms
Given business and technical requirements, define the parameters required to support a given CAC mechanism

Design media resources needed to support VoIP design requirements
Given business and technical requirements, design conferencing support
Given business and technical requirements, design transcoding support
Given business and technical requirements, design MTP support
Given business and technical requirements, determine the number of DSPs required
Given business and technical requirements, determine MoH support
Given business and technical requirements, determine media resource allocation

Determine environmental requirements of a Cisco Unified Communications design
Determine physical space requirements for specified hardware
Determine power requirements for specified design
Determine HVAC requirements for specified design

Identify the security concerns relevant to a Cisco Unified Communications design
Determine if an existing customer security plan will influence Cisco Unified Communications design
Identify the potential threats to an IP telephony network
Describe voice security features and their impact
Given business policies and technical considerations, design a security policy for a Cisco Unified Communications solution

Free 642-415 Exams’s PDF Download
Free Testking offers free demo for 642-415 PDF(Unified Communications Architecture and Design). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Unified Communications Architecture and Design.

Recommended Training about 642-415 exam PDF
The following courses are the recommended training for 642-415 exam PDF.
642-415 Q & A with Explanations
642-415 Audio Exam
642-415 Study Guide
642-415 Preparation Lab

Testking 642-415 UCAD
Interactive Testing Engine Included!
193 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-415 UCAD
Free download?pass4sure 642-415 UCAD

Related posts:

1. Testking Cisco 642-414 IPTD
2. Testking Cisco 642-446 CIPT1 6.0
3. Testking Cisco 642-481 CRMC

Retired June 24, 2008
Exam Number: 642-414
Associated Certifications: Cisco IP Telephony Design Specialist
Duration: 90 minutes (35-45 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-414 IP Telephony Design exam tests the candidate’s ability to design IP voice facilities over an IP network. This includes the best practices and recommendations of the Solutions Reference Network Design Guide (SRND) for IP Telephony for both the design of new and migrated networks. The expected result is network planners and designers can design Enterprise single-site and multi-site IP Telephony deployments.

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.

Candidate can determine the relevant critical business and technical needs in order to develop a Cisco IP Telephony design framework
Determine which factors affect the choice of signaling type
Decide which business considerations are relevant to the IP Telephony design

Candidate can choose the correct topology to meet the stated requirements
Recognize the characteristics/limitations of a single-site IP Telephony deployment
Recognize the characteristics/limitations of a multi-site centralized processing IP Telephony deployment
Recognize the characteristics/limitations of a multi-site distributed processing IP Telephony deployment
Recognize the characteristics/limitations of distributed cluster IP Telephony deployment

Candidate can design the appropriate dial plan to support design requirements
Explain the benefits of hierarchical and scalable dial and numbering plans
Explain the factors that determine route patterns in an IP telephony solution
Explain the issues surrounding Directory Number (DN) design
Explain the usage of pilot numbers in a voice mail solution
Explain the effects on the DN design of integrating a voice mail solution
Explain what factors would indicate the requirement for a hunt group
Explain which issues would impact the use of translation patterns and transformation masks
Explain why route groups are deployed
Explain which calling issues would be resolved through CSS and partitions

Candidate can select the appropriate hardware and software components to support the proposed design
Determine which high availability issues would influence the selection of network hardware and software
Determine how in-line power requirements influence hardware and software selection
Determine how CAC issues would influence hardware and software selection
Determine how a given supported IP telephony design models influences cluster hardware and software selection
Determine how PSTN connectivity issues influence hardware and software selection
Determine how conferencing and transcoding influence hardware and software selection
Determine how MoH issues would influence hardware and software selection
Determine how wireless IP telephony influence the selection of hardware and software selection
Determine how analog telephony devices would influence hardware and software selection

Candidate can create a design that supports the traffic needs of a converged network
Determine how LAN application requirements influence LAN design and QoS
Choose the appropriate LAN and QoS design elements given LAN application requirements
Determine how WAN bandwidth requirements influence network design and QoS
Choose the appropriate WAN and QoS design elements given WAN application requirements
Determine how CODEC types influence network design
Determine how VoIP packet size influences voice quality
Choose how CAC requirements will influence WAN design and QoS
Determine how CAC requirements influence LAN design and QoS

Candidate identify the security concerns relevant to an IP telephony design
Determine if an existing customer security plan will influence IP telephony design
What affect will the existing security have on the planned converged network
What affect will the converged network have on required enterprise security

Free 642-414 Exams’s PDF Download
Free Testking offers free demo for 642-414 PDF(IP Communications Telephony Design Exam (IPTD)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all IP Communications Telephony Design Exam (IPTD).

Recommended Training about 642-414 exam PDF
The following courses are the recommended training for 642-414 exam PDF.
642-414 Q & A with Explanations
642-414 Audio Exam
642-414 Study Guide
642-414 Preparation Lab

Testking 642-414 IPTD
Updated : 09/18/2008
Price : $27.49 $24.99

Free download?testking 642-414 IPTD
Free download?pass4sure 642-414 IPTD

Related posts:

1. Testking Cisco 642-415 UCAD
2. Testking Cisco ccip 642-661 BGP
3. Testking Cisco 642-144 IPTX

Exam Number: 642-164
Associated Certifications: Unified Communications Contact Center Express
Duration: 75 minutes (55-65 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-164 UCCX Unified Communications Contact Center Express Implementation exam is associated with the Unified Communications Contact Center Express Specialist certification. This exam tests a candidate’s knowledge of the design, implementation, and operation of CRS/UCCCX deployments. Candidates can prepare for this exam by taking the UCCXD v 1.1 Unified Contact Center Express & Unified IP/IVR Deployment course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Design a Unified Contact Center Express System deployment
Perform customer capacity planning
Determine customer required features
Evaluate and recommend different configuration options
Identify available configuration and ordering tools

Implement a Unified Contact Center Express System
Describe the process for installing Unified Contact Center Express software and hardware
Describe the process to configure Unified Contact Center Express software and provision the users to meet customer requirements
Describe the process of using the Unified Contact Center Express Application Editor
Describe the process of provisioning Unified Contact Center Express applications

Operate a Unified Contact Center Express System
Identify basic Unified Contact Center Express user tasks
Identify process and tools available for troubleshooting Unified Contact Center Express
Identify process and tools available for monitoring system operations in Unified Contact Center Express
Identify process and tools available for patching, upgrading systems, and license additions for Unified Contact Center Express

Free 642-164 Exams’s PDF Download
Free Testking offers free demo for 642-164 PDF(Unified Communications Contact Center Express.(UCCX)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Unified Communications Contact Center Express.(UCCX).

Recommended Training about 642-164 exam PDF
The following courses are the recommended training for 642-164 exam PDF.
642-164 Q & A with Explanations
642-164 Audio Exam
642-164 Study Guide
642-164 Preparation Lab

Testking 642-164 UCCX
Interactive Testing Engine Included!
68 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-164 UCCX
Free download?pass4sure 642-164 UCCX

Related posts:

1. Testking Cisco 642-162 IPCCX
2. Testking Cisco 646-230 AUCAM
3. Testking Cisco 646-223 UCXAM

Last day to test May 9, 2008
Exam Number: 646-222
Duration: 60 minutes (40-50 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics
Exam Description
The 646-222 IPCXAM exam assesses the candidate’s knowledge and skills needed by an account manager to articulate a Cisco IP Communications Express solution to small, medium and enterprise customers. The exam assesses the skill of the candidate to discuss Cisco IPC Express solutions, guiding customers in performing all of the necessary steps to ensure a successful implementation.

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.

Describe the business value of a converged solution
Describe what a converged solution means in a customer environment
Describe the benefits of a converged solution
Describe the market trends towards a converged solution

Describe and identify the capabilities of IP Communication solutions
Describe the positioning of IPCE Products/Systems
Describe the differences between CallManager and CallManager Express
Describe the features and functionality of CallManager Express, Unity Express, and endpoints
Identify 3rd party applications that can solve business issues

Describe the value proposition and benefits of an IPCE solutions
Describe how solution leverages customers’ existing infrastructure
Describe how solution aligns with customers’ current and future business needs
Describe how solution simplifies customers’ operations

Gather and analyze customer business requirements
Qualify an opportunity with a customer
Identify key business drivers as they relate to the customer
Identify needs and pain points from customer responses to trigger questions
Identify customer objections and respond appropriately
Identify customer’s PSTN requirements

Describe and recommend the appropriate Cisco solutions and services
Identify the appropriate applications for solution deployment
Describe the Cisco resources available to assist in the sales cycle (Sales Central on PEC)
Describe the features, advantages, and benefits of securing the network in relation to customer requirements
Describe the CME/CUE solution and applications as they apply to customer opportunity
Develop financial justification for customer solutions
Develop and present the business case for identified Cisco solutions demonstrating Cisco’s value add over competition
Describe appropriate account management follow through and action plan creation

Free 646-222 Exams’s PDF Download
Free Testking offers free demo for 646-222 PDF(IP Communications Express Account Manager (IPCXAM)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all IP Communications Express Account Manager (IPCXAM).

Recommended Training about 646-222 exam PDF
The following courses are the recommended training for 646-222 exam PDF.
646-222 Q & A with Explanations
646-222 Audio Exam
646-222 Study Guide
646-222 Preparation Lab

Free download?testking 646-222 IPCXAM
Free download?pass4sure 646-222 IPCXAM

Related posts:

1. Testking Cisco 646-229 IPCAAM
2. Testking Cisco 646-223 UCXAM
3. Testking Cisco 646-230 AUCAM

Exam Number: 642-144
Associated Certifications: Cisco IP Communications Express Specialist
Duration: 90 minutes (75 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The IP Telephony Express 642-144 IPTX is the exam associated with the Cisco IP Communications Express Specialist certification. Candidates can prepare for this exam by taking the IP Telephony Express (IPTX) course. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to install, configure and support Cisco Unified CallManager Express and Cisco Unity Express products in a Cisco network. Topics covered include basic VoIP, PSTN, and SIP, CallManager Express and Unity Express.

Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.

Describe basic VoIP and PSTN components and technologies
Describe the function of codecs and the differences between them
Describe conditions that can effect the quality of VoIP calls
Describe traditional telephony components including PBX, trunk lines, key-systems, and tie lines
Describe the components of Cisco Unified Communications architecture
Describe the analog and digital signaling types used in TDM networks
Describe the function and application of analog IP Gateways (ATA, NMHDV, FXS, SCCP FXS)
Describe TAPI and how it applies to the CRM Connector

Describe and configure a Cisco network to support Cisco Unified CallManager Express
Explain the need for QoS and the locations where QoS is required
Configure switched infrastructure to support Cisco Unified CallManager Express
deployment, including VLANs, port configurations, and PoE
Describe management tools available for Cisco Unified CallManager Express
Describe the network requirements for supporting teleworkers

Install Cisco Unified CallManager Express in any supported environment.
Explain the router file system required to support Cisco Unified CallManager Express
Determine the router hardware features related to Cisco Unified CallManager Express support
Obtain and load the appropriate Cisco Unified CallManager Express software components
Describe the requirements and correct settings for DHCP, NTP, and TFTP in a Cisco Unified CallManager Express environment
Configure DHCP, NTP and TFTP to support Cisco Unified CallManager Express
Describe Cisco Unified CallManager Express QCT

Configure Cisco Unified CallManager Express to support IP Telephone feature requirements
Compare and contrast the features of different types of ephones and ephone-dns
Configure ephones and ephone-dns

Describe initial phone setup process
Configure analog voice ports per design specifications
Configure digital voice ports per design specifications
Configure call-transfer per design specifications
Configure or enable additional IP phone features, including ring-tones and productivity tools
Configure dial-peers per design specifications
Configure digit manipulations to meet design requirements
Configure Music on Hold
Configure Cisco Unified CallManager Express to support fax services
Describe and configure Cisco Unified CallManager Express in key system or PBX mode
Configure B-ACD application
Describe and configure a localized version of Cisco Unified CallManager Express

Configure Cisco Unified CallManager Express to support SIP Telephony feature requirements
Compare and contrast the features of different types of Register-dn and voice register pools
Configure Register-dn and voice register pools
Describe initial SIP phone setup process

Configure Cisco Unity Express in a Cisco Unified CallManager Express environment.
Describe the features available in Cisco Unity Express
Describe the procedure to install or upgrade the Cisco Unity Express software
Describe the Cisco Unity Express configuration tasks
Describe both of the Cisco Unity Express hardware platforms
Configure Cisco Unity Express system components
Configure users, groups and mailboxes using CLI
Describe the configuration requirements to support the GUI
Configure MWI on/off ports
Configure pilot number for Cisco Unity Express
Describe Cisco Unity Express back-up parameters and procedure
Backup/Restore/Copy configuration files for Cisco Unity Express
Explain troubleshooting methods using the CLI or GUI
Describe and configure Cisco Unity Express integrated messaging
Describe & configure Voice View Express
Describe and configure a localized version of Cisco Unity Express
Describe and configure Voicemail networking

Describe basic Cisco Unified CallManager Express and Cisco Unity Express deployment models
Describe the supported Cisco Unified CallManager Express deployment models
Describe the supported Cisco Unity Express deployment models

Free 642-144 Exams’s PDF Download
Free Testking offers free demo for 642-144 PDF(IP Telephony Express(IPTX)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all IP Telephony Express(IPTX).

Recommended Training about 642-144 exam PDF
The following courses are the recommended training for 642-144 exam PDF.
642-144 Q & A with Explanations
642-144 Audio Exam
642-144 Study Guide
642-144 Preparation Lab

Testking 642-144 IPTX
Interactive Testing Engine Included!
333 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-144 IPTX
Free download?pass4sure 642-144 IPTX

Related posts:

1. Testking Cisco 642-143 IPTX
2. Testking Cisco 642-481 CRMC
3. Testking Cisco 642-445 CIPT2 5.0