Last day to test 10/02/07
Exam Number: 642-425
Associated Certifications: CCVP, and IP Telephony Operations Specialist
Duration: 90 minutes (50-60 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.

Describe effective troubleshooting methods to resolve issues in complex IP Telephony networks
Identify general converged network problems and issues
Perform a baseline analysis and document existing infrastructure using Cisco recommended methodologies
Create a troubleshooting strategy that follows Cisco recommended methodologies
Use Cisco TAC as a troubleshooting and escalation tool

Troubleshoot common CallManager configuration, integration and operations problems
Troubleshoot common call setup problems with both voice and video calls
Troubleshoot complex CallManager problems using system trace files
Troubleshoot and resolve Cisco CallManager dial-plan issues including CSS, Partitions, and translation patterns
Troubleshoot and resolve problems with media resources including MOH and conferencing
Identify CTI components and troubleshoot problems related to CTI

Troubleshoot Cisco AVVID and server components using the appropriate utilities and management tools
Demonstrate the use of the Cisco CallManager Serviceability tools to troubleshoot IPT problems

Troubleshoot common router, switch and gateway configuration, integration and operation issues and problems
Determine the effect of Layer 2 configuration errors on an IPT network operation
Determine the effect of Layer 3 configuration errors on an IPT network operation
Troubleshoot and resolve problems with Gateway operation

Use appropriate troubleshooting methods to determine and solve QoS issues in complex IP Telephony networks
Determine the QoS policies in effect in an established network
Describe the various QoS methods available and their effect on network traffic flows
Identify common problems associated with voice echo

Troubleshoot common Unity configuration, integration and operation issues and problems
Troubleshoot and resolve message delivery problems
Describe disaster recovery tools
Troubleshoot and resolve MWI problems
Troubleshoot and resolve Voice Mail port problems

Free 642-425 Exams’s PDF Download
Free Testking offers free demo for 642-425 PDF(IP Communications IP Telephony Troubleshooting). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all IP Communications IP Telephony Troubleshooting.

Recommended Training about 642-425 exam PDF
The following courses are the recommended training for 642-425 exam PDF.
642-425 Q & A with Explanations
642-425 Audio Exam
642-425 Study Guide
642-425 Preparation Lab

Testking 642-425 IPTT
Interactive Testing Engine Included!
323 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download: testking 642-425 IPTT
Free download?pass4sure 642-425 IPTT

Related posts:

1. Testking Cisco 642-426 TUC
2. Testking Cisco 642-445 CIPT2 5.0
3. Testking Cisco 642-444 CIPT-4.1

Retired 4/26/07
Exam Number: 642-452
Associated Certifications: CCVP
Duration: 90 minutes (55-65 questions)
Available Languages: English
Click Here to Register: Pearson VUE or Prometric
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Gateway Gatekeeper exam assesses the knowledge of the Systems Engineer on the implementation of Cisco gateways and gatekeepers to integrate a VoIP network to both PSTN and TDM equipment. This includes implementing dial plans and advanced gateway features such as SRST and DSP resources. The exam also covers implementing gatekeepers and directory gatekeepers to provide hierarchical dial plan resolution and call admission control.

Exam Topics
Explain the function and interoperation of Gateways within a converged network
Compare and contrast the different protocols used on the Gateways, and the appropriate application of each protocol
Explain the differences between the various Digital and Analog line protocols
Describe and explain QSIG and its implementation
Describe and explain drop and insert multiplexing features

Configure and implement DSP resources to support specified requirements
Explain the capabilities and functions of a DSP resources
Configure a DSP resources to support transcoding
Configure a DSP resources to support conferencing

Explain the function and interoperation of Gatekeepers within a converged network
Explain the function of Gatekeepers
Explain the interoperation of a Gatekeeper and the call agent
Describe and explain the Gatekeeper transaction message protocol and it’s usages

Determine the relevant technical and business needs that effect the choice of Gateway features, protocols and placement
Select the correct placement of the Gateway within a given network topology to meet stated requirements
Given different Telco and PBX system offerings, determine which Gateway services can be supported
Select the correct protocol to support the required features (Fax relay, modem relay, pass-though, survivability, caller-ID, caller name display)

Determine the relevant technical and business needs that effect the choice of Gatekeeper features and placement
Select the correct placement of the Gatekeeper within a given network topology to meet stated requirements
Select the appropriate Gatekeeper functionality given stated business and technical requirements. (call admission control, dial-plan resolution)

Configure and implement a Gateway to interface with the PSTN
Configure PRI connectivity (switch type, signaling)
Configure BRI connectivity (switch type, signaling)
Configure CAS connectivity ( feature group B and D, E1 R2)
Configure Analog connectivity (loop and ground start, FXO, DID, FXS)
Configure drop-and-insert feature
Verify and troubleshoot configurations

Configure and implement a Gateway to interface with a PBX and voice mail system
Configure analog connectivity (FXO, FXS, E&M types 1-4)
Configure PRI connectivity (switch type, Qsig, signaling)
Configure BRI connectivity (switch type, signaling)
Configure CAS connectivity ( feature group B and D, E1 R2)
Configure additional voicemail connectivity features (DTMF 4th column, etc)
Configure IP circuit emulation feature
Verify and troubleshoot configurations

Design and deploy a dial-plan to meet specific requirements
Configure digit manipulation. (translation rules, number expansion)
Design call routing scheme to meet technical and business requirements
Configure alternate call routing. Based on resource availability or cost
Implement and configure COR to meet business requirements
Configure Gateway to use Gatekeeper for call resolution
Configure call agent to use Gatekeeper for call resolution
Verify and troubleshoot configurations

Implement extended services on the Gateway including Auto Attendant and Accounting/Billing
Download TCL scripts
Configure Auto Attendant using TCL scripts
Describe TCL usages (Billing, Radius, AAA)

Design and deploy redundant Gateway configurations to provide high availability
Implement SRST on the Gateway
Describe necessary physical connectivity requirements to support redundant gateways

Design and deploy redundant Gatekeeper configurations to provide high availability
Configure HSRP between Gatekeeper devices
Configure Gatekeeper clustering

Configure and implement Gateways and Gatekeepers within a managed services or service provider environment
Determine when an IP-IP Gateway is necessary to meet technical and business requirements
Configure IP-IP Gateways
Describe and explain when the OSP protocol is necessary to meet technical requirements
Contrast the Enterprise and Service Provider environments

Free 642-452 Exams’s PDF Download
Free Testking offers free demo for 642-452 PDF(CCVP Gateway Gatekeeper Exam (GWGK)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all CCVP Gateway Gatekeeper Exam (GWGK).

Recommended Training about 642-452 exam PDF
The following courses are the recommended training for 642-452 exam PDF.
642-452 Q & A with Explanations
642-452 Audio Exam
642-452 Study Guide
642-452 Preparation Lab

Testking 642-452 GWGK
Interactive Testing Engine Included!
54 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-452 GWGK
Free download?pass4sure 642-452 GWGK

Related posts:

1. Testking Cisco ccvp GWGK 642-453
2. Testking Cisco ccvp 642-436 CVOICE 6.0
3. Testking Cisco ccvp 642-456 CIPT2 6.0

Exam Number: 642-456
Associated Certifications: CCVP
Duration: 75 minutes (60 – 70 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-456 CIPT2 Implementing Cisco Unified Communications IP Telephony Part 2 is the exam associated with the CCVP certification. This exam tests a candidate’s knowledge of deploying a Cisco Unified Communications Manager in a multi-site deployment model. Candidates can prepare for this exam by taking the CIPT2 Implementing Cisco Unified Communications Manager Part 2 course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Manage Tcl and VXML call applications on a gateway
Describe how to obtain call applications
Configure a gateway to use call applications
Verify call application implementations

Describe and implement centralized call processing redundancy
Describe device fail over
Configure call survivability
Configure SRST operation
Configure CME to provide redundancy
Configure MGCP Fallback operation
Verify redundancy operations

Describe and configure a multi-site dial plan for Cisco Unified Communications Manager
Describe the issues with multi-site dial plans
Describe the differences between the various gateways and trunk types supported by Cisco Unified Communication Manager
Configure Cisco Unified Communications Manager to utilize an H.323 gateway
Configure a SIP trunk
Implement a numbering plan for multi-site topologies
Configure intercluster trunks
Configure tailend hop off
Configure Cisco Unified Communication Manager to register with a gatekeeper

Implement bandwidth management and Call Admission Control
Configure Regions
Configure transcoders and MTPs
Configure Locations
Implement RSVP agent
Implement gatekeeper-based Call Admission Control
Configure AAR
Configure multi-site MoH

Secure an IP Telephony network
Describe the threats to an IP Telephony network
Describe the features used to mitigate threats to an IP Telephony network
Describe how authentication and cryptographic services can secure an IP Telephony network
Configure secure signaling between devices
Configure devices to support sRTP

Implement mobility in an IP Telephony network
Configure device mobility
Configure Cisco Extension Mobility
Configure Cisco Unified Mobility

Free 642-456 Exams’s PDF Download
Free Testking offers free demo for 642-456 PDF(Implementing Cisco Unified Communications Manager Part 2 (CIPT2 v6.0)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Implementing Cisco Unified Communications Manager Part 2 (CIPT2 v6.0).

Recommended Training about 642-456 exam PDF
The following courses are the recommended training for 642-456 exam PDF.
642-456 Q & A with Explanations
642-456 Audio Exam
642-456 Study Guide
642-456 Preparation Lab

Testking 642-456 CIPT2 6.0
Interactive Testing Engine Included!
68 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-456 CIPT2 6.0
Free download?pass4sure 642-456 CIPT2 6.0

Related posts:

1. Testking Cisco 642-445 CIPT2 5.0
2. Testking Cisco ccvp GWGK 642-453
3. Testking Cisco ccvp 642-432 CVOICE 5.0

Exam Number: 642-446
Associated Certifications: CCVP
Duration: 75 minutes (60 – 70 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-446 CIPT1 Implementing Cisco Unified Communications IP Telephony Part 1 is the exam associated with the CCVP certification. This exam tests a candidate’s knowledge of deploying a Cisco Unified Communications Manager to support single site and centralized call processing models. Candidates can prepare for this exam by taking the CIPT1 Implementing Cisco Unified Communications Manager Part 1 course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Perform an installation and initial set up of a Cisco Unified Communications Manager cluster
Describe administrative access to Cisco Unified Communications Manager
Describe Cisco Unified Communications Manager cluster architecture
Describe Cisco Unified Communications Manager redundancy designs
Describe the requirements for Cisco Unified Communications Manager use of DHCP, TFTP, DNS, and NTP
Determine the services necessary to support a Cisco Unified Communications Manager deployment and activate the appropriate services
Perform an install and upgrade on Cisco Unified Communications Manager

Describe and configure Cisco Unified Communications Manager to support on-cluster calling
Configure a Cisco Unified Communications Manager group
Configure users, user groups, and roles
Configure Cisco Unified Communications Manager to support Cisco SCCP & SIP Phones
Configure Cisco Unified Communications Manager to support 3rd party SIP phones
Describe how to harden an IP phone
Configure LDAP integration
Configure Cisco Unified Communications Manager profiles and device pools
Configure Cisco Unified Communications Manager templates
Configure a Cisco switch to support IP phones
Use Cisco Unified Communications Manager BAT to manage phones and users
Describe the function of TAPS

Describe and configure a route plan for Cisco Unified Communications Manager to support off-net calling
Describe Cisco Unified Communications Manager digit analysis
Implement an MGCP Gateway
Configure route patterns and route filters
Configure route lists and route groups
Implement toll-fraud prevention
Configure digit manipulation
Describe the functions and usage of CSS and partitions
Implement calling privileges
Implement call coverage

Describe and configure Cisco Unified Communications Manager media resources
Describe media resources
Configure MeetMe conferencing, hardware conferencing resources, and software conferencing resources
Configure MoH
Configure MRGs and MRGLs

Configure the Cisco Unified Communications Manager to support features and applications
Configure IP phone services
Enable user web page access
Integrate Cisco Unified Communications Manager with Unity and UnityConnection
Configure Call Park, Privacy, Barge, Call Pickup, and Intercom
Implement Presence

Free 642-446 Exams’s PDF Download
Free Testking offers free demo for 642-446 PDF(Implementing Cisco Unified Communications IP Telephony Part 1). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Implementing Cisco Unified Communications IP Telephony Part 1.

Recommended Training about 642-446 exam PDF
The following courses are the recommended training for 642-446 exam PDF.
642-446 Q & A with Explanations
642-446 Audio Exam
642-446 Study Guide
642-446 Preparation Lab
Testking 642-446 CIPT1 6.0
Interactive Testing Engine Included!
164 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-446 CIPT1 6.0
Free download?pass4sure 642-446 CIPT1 6.0

Related posts:

1. Testking Cisco ccvp 642-456 CIPT2 6.0
2. Testking Cisco 642-445 CIPT2 5.0
3. Testking Cisco 642-444 CIPT-4.1

Retired July 26, 2008
Exam Number: 642-445
Associated Certifications: CCVP
Duration: 90 minutes (75 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco IP Telephony for release 5.x 642-445 CIPT-5.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) v5.0 and Cisco IP Telephony (Part 2) v5.0 courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 5.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.

Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.

Perform an installation and initial set up of a Cisco Unified CallManager cluster
Describe Cisco Unified CallManager cluster relationships
Describe Cisco Unified CallManager redundancy designs
Describe the requirements for DHCP, TFTP, DNS, and NTP
Determine the services necessary to support a Cisco Unified CallManager deployment and enable the appropriate services
Describe the Cisco Unified CallManager upgrade process

Describe and configure Cisco Unified CallManager to support on-cluster calling
Explain and configure a Cisco Unified CallManager group
Configure Cisco Unified CallManager to support Cisco SCCP & SIP Phones
Configure Cisco Unified CallManager to support 3rd party SIP phones
Describe the functions of Cisco Unified CallManager regions
Describe the functions or usage of a device pool
Explain the purpose of locations
Describe the purpose and features of SRST and AAR
Describe and configure RSVP
Configure a Catalyst IOS Switch to support IP phones

Describe and configure a route plan for Cisco Unified CallManager
Explain digit analysis
Describe the functions and usage of CSS and partitions
Describe and configure route patterns
Describe and configure route filters
Describe and configure discard digit instructions, translation patterns, and transformation masks
Configure Cisco Unified CallManager and gatekeeper to support CAC
Describe the differences between the various trunk types supported by Cisco Unified CallManager
Configure intercluster trunks
Configure Cisco Unified CallManager to utilize a voice gateway
Describe and configure a SIP trunk
Describe and configure Forced Account Code and Client Matter Code

Given a list of IP phone features, configure the Cisco Unified CallManager to support the given feature set
Configure MeetMe conferencing and conferencing resources
Configure Music-on-hold
Configure soft-key and IP phone button templates
Configure multiple calls per line appearance
Configure hunt groups
Configure IP phone services
Configure extension mobility
Configure MRGs and MRGLs
Configure Presence

Secure an IP telephone network
Describe the threats to an IP Telephony network
Describe the components used to mitigate threats to an IP telephony network
Describe the process of communicating with the Cisco Unified CallManager Server in a secure manner
Describe and configure authentication and encryption between Cisco Unified CallManager and endpoints
Configure Multi-Level Administration
Configure toll-fraud prevention
Describe the process and configuration of IP phone hardening

Given a specific set of IP telephony applications and tools, configure Cisco Unified CallManager to support the applications
Configure Cisco Unified CallManager BAT and TAPS to bulk add/manage phones/users
Install and use Disaster Recovery System to backup publisher

Monitor and manage an IP telephony network
Describe the use of Real-Time monitoring tool
Describe the use of Cisco IPT Platform Administration
Use the CLI to manage and monitor the Cisco Unified CallManager
Describe and use the Dialed Number Analyzer to troubleshoot call routing issues
Describe the process of filtering, managing, and retrieving Logs
Describe and manage Call Detail Records

Free 642-445 Exams’s PDF Download
Free Testking offers free demo for 642-445 PDF(Cisco IP Telephony for Release 5.x). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Cisco IP Telephony for Release 5.x.

Recommended Training about 642-445 exam PDF
The following courses are the recommended training for 642-445 exam PDF.
642-445 Q & A with Explanations
642-445 Audio Exam
642-445 Study Guide
642-445 Preparation Lab

Free download?testking 642-445 CIPT2 5.0

Free download?pass4sure 642-445 CIPT2 5.0

Related posts:

1. Testking Cisco ccvp 642-456 CIPT2 6.0
2. Testking Cisco 642-444 CIPT-4.1
3. Testking Cisco 642-446 CIPT1 6.0

Exam Number: 642-444
Associated Certifications: CCVP, and IP Telephony Support Specialist
Duration: 90 minutes (60-70 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco IP Telephony 642-444 CIPT-4.x is the exam associated with the CCVP and Cisco IP Communications Support Specialist certifications. Candidates can prepare for this exam by taking the Cisco IP Telephony (Part 1) and Cisco IP Telephony (Part 2) courses. This exam tests a candidate’s knowledge of VoIP and PSTN components and technologies and the candidate’s ability to describe, install, configure and support CCM 4.x products in a Cisco network, including such features as security and video. Topics covered include VoIP, PSTN, and CCM.

Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.

Perform an installation and initial set up of a CallManager cluster
Describe CallManager cluster relationships
Describe CallManager redundancy designs
Configure DCHP, TFTP and NTP
Determine which CallManager services are necessary and make sure the appropriate services are enabled

Configure Call Manager to support a call between any two endpoints on-cluster and off-cluster
Explain the function of a CallManager group
Describe the functions and usage of CSS and partitions
Configure a route plan
Explain digit analysis
Describe and configure route patterns to route or block calls
Explain route filters
Explain discard digit instructions, translation patterns, and transformation masks
Describe the functions of CallManager regions
Describe the functions or usage of a device pool
Explain the purpose of locations
Configure CallManager and gatekeeper to support CAC
Desribe the purpose and features of SRST and AAR
Configure intercluster communications
Configure voice gateways

Given a list of IP phone features, configure the CallManager to support the given feature set
Configure call forward
Configure MeetMe conferencing and conferencing resources
Configure Music-on-hold
Configure soft-key and IP phone button templates
Configure multiple calls per line appearance
Configure IPMA
Configure Malicious Call ID
Configure hunt groups
Configure IP phone services
Configure extension mobility
Configure MRGs and MRGLs
Configure other CallManager features and services

Secure an IP telephone network
Explain Secure RTP and other components that help protect a CIPT network against threats
Securing the CallManager Server – best practices/recommendations
Describe the Cisco SAFE network design
Configure SSL
Configure IPSec
Configure CallManager to use certificates
Configure MLA (multi-level admin)
Configure toll-fraud prevention
Describe hardening IP phones

Given a specific set of IP telephony applications and tools, configure CallManager to support the applications
Configure IP soft phone/IP communicator
Install and configure BAT and TAPS to bulk add/manage phones/users
Describe Call Detail Records and methods to extract
Install and use BARS to backup publisher

Monitor and manage an IP telephony network using Internal Server Tools
Describe the use of Serviceability tool
Describe the use of Real-Time monitoring tool
Describe the tools inherent in the operating system and database, and also provided by Cisco, to monitor CallManager operation

Free 642-444 Exams’s PDF Download
Free Testking offers free demo for 642-444 PDF(IP Communications IP Telephony Exam (CIPT)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all IP Communications IP Telephony Exam (CIPT).

Recommended Training about 642-444 exam PDF
The following courses are the recommended training for 642-444 exam PDF.
642-444 Q & A with Explanations
642-444 Audio Exam
642-444 Study Guide
642-444 Preparation Lab

Testking 642-444 CIPT-4.1
Interactive Testing Engine Included!
446 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-444 CIPT-4.1

Free download?pass4sure 642-444 CIPT-4.1

Related posts:

1. Testking Cisco 642-445 CIPT2 5.0
2. Testking Cisco 642-446 CIPT1 6.0
3. Testking Cisco 642-425 IPTT

Exam Number: 642-426
Associated Certifications: CCVP
Duration: 90 minutes (54 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-426 Troubleshooting Unified Communications (TUC) exam is the exam associated with the CCVP certification. Candidates can prepare for this exam by taking Troubleshooting Cisco Unified Communications (TUCv1.0) course. The exam will certify that the successful candidate has the knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions. Topics covered include (see Claims and Components attached).

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Apply the Cisco recommended methodology used to determine general Unified communications system problems and issues
Describe the steps that can be used to identify a problem with a given unified communication system
Identify tools that can be used to identify and isolate problems
Correlate events (using traces, logs, and monitoring tools to identify the problem)
Parse and interpret trace logs and system logs

Troubleshoot call setup issues
Troubleshoot PSTN call setup issues
Troubleshoot intersite call setup issues
Troubleshoot intrasite call setup issues

Troubleshoot registration issues
Troubleshoot issues with endpoint registration
Troubleshoot issues with gateway registration
Troubleshoot issues with gatekeeper registration

Troubleshoot database issues
Troubleshoot database replication issues in CallManager 4.x
Troubleshoot database replication issues in CallManager 5.x
Troubleshoot 3rd party LDAP synchronization issues

Troubleshoot application issues
Troubleshoot voicemail integration
Troubleshoot CTI integration issues
Troubleshoot IP phone XML services

Troubleshoot media resources
Troubleshoot music on hold
Troubleshoot conference bridges
Troubleshoot transcoders
Troubleshoot MTP

Troubleshoot voice quality issues
Troubleshoot echo
Troubleshoot dropped calls
Troubleshoot audio quality issues

Troubleshoot security issues
Troubleshoot authentication issues
Troubleshoot certificate issues

Free 642-426 Exams’s PDF Download
Free Testking offers free demo for 642-426 PDF(Troubleshooting Unified Communications (TUC)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Troubleshooting Unified Communications (TUC).

Recommended Training about 642-426 exam PDF
The following courses are the recommended training for 642-426 exam PDF.
642-426 Q & A with Explanations
642-426 Audio Exam
642-426 Study Guide
642-426 Preparation Lab

Testking 642-426 TUC
Interactive Testing Engine Included!
247 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?Testking 642-426 TUC
Free download?pass4sure 642-426 TUC

Related posts:

1. Testking Cisco 642-425 IPTT
2. Testking Cisco ccvp GWGK 642-453
3. Testking Cisco ccvp 642-456 CIPT2 6.0

Exam Number: 642-453
Associated Certifications: CCVP
Duration: 75 min. (60 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Gateway Gatekeeper 642-453 GWGK is the exam associated with the CCVP certification. Candidates can prepare for this exam by taking the Gateway Gatekeeper (GWGK) course. This exam tests a candidate’s knowledge of the implementation of Cisco gateways and gatekeepers, including integration of a VoIP network to both PSTN and TDM equipment. Topics covered include implementing dial plans and advanced gateway features such as SRST and DSP resources, implementing gatekeepers and directory gatekeepers to provide hierarchical dial plan resolution, and call admission control.

Exam Topics
The following information provides general guidelines for the content likely to be included on this exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposed the guidelines below may change at any time without notice.

Explain the function and interoperation of voice & video Gateways within an IP Communications network
Identify and describe the appropriate gateway signaling protocol to meet requirements
Identify and describe the appropriate digital line protocol to meet requirements
Identify and describe the appropriate analog line protocol to meet requirements
Describe the appropriate implementation of drop and insert multiplexing
Describe DSP functionality
Describe the different methods of provides fax and modem support

Describe the function and interoperation of Gatekeepers within an IP Communications network
Describe the function of Gatekeepers
Describe the interoperation of a Gatekeeper and a Cisco Unified CallManager
Describe the Gatekeeper Transaction Message Protocol and how it is used
Describe Dynamic Zone Prefix Registration with a Gatekeeper
Describe Gatekeeper clustering

Implement a Gatekeeper
Implement and Configure Gatekeeper to provide call admission control
Implement and Configure Gatekeeper to provide dial-plan resolution
Configure a Directory Gatekeeper to provide scalability
Implement and Configure redundancy between Gatekeeper devices
Implement and Configure Gatekeeper clustering
Configure a Gateway to register with a Gatekeeper
Configure a Cisco Unified CallManager to register with a Gatekeeper
Verify and troubleshoot Gatekeeper implementations

Implement a Gateway
Configure and verify PRI connectivity
Configure and verify BRI connectivity
Configure and verify CAS connectivity
Configure and verify Analog connectivity
Implement SRST to provide High Availability
Implement media resources on a Gateway
Implement fax and modem support on a Gateway
Configure a Gateway to provide DTMF support
Configure a Gateway to be usable by a Cisco Unified CallManager

Implement a dial-plan
Describe the components of a dial-plan
Configure digit manipulation
Implement call routing
Implement COR
Describe how the Gateway matches dial-peers
Verify and troubleshoot dial-plan implementations

Implement call applications on a Gateway
Describe how to obtain call applications
Configure call applications on a Gateway
Verify and troubleshoot call application implementations

Implement an IP-to-IP Gateway
Describe the IP-to-IP Gateway features and functionality
Configure Gatekeeper to support an IP-to-IP Gateway
Configure IP-to-IP Gateway to provide security
Configure IP-to-IP Gateway to provide protocol and media interworking
Configure IP-to-IP Gateway to provide call admission control
Verify and troubleshoot IP-to-IP Gateway implementations

Free 642-453 Exams’s PDF Download
Free Testking offers free demo for 642-453 PDF(Gateway Gatekeeper(GWGK)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Gateway Gatekeeper(GWGK).

Recommended Training about 642-453 exam PDF
The following courses are the recommended training for 642-453 exam PDF.
642-453 Q & A with Explanations
642-453 Audio Exam
642-453 Study Guide
642-453 Preparation Lab

Testking GWGK 642-453
Interactive Testing Engine Included!
114 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking GWGK 642-453

Free download?pass4sure GWGK 642-453

Related posts:

1. Testking Cisco 642-452 GWGK
2. Testking Cisco ccvp 642-436 CVOICE 6.0
3. Testking Cisco ccvp 642-456 CIPT2 6.0

Exam Number: 642-436
Associated Certifications: CCVP
Duration: 75 minutes (60 – 70 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The 642-436 CVOICE Cisco Voice over IP is the exam associated with the CCVP certification. This exam tests a candidate’s knowledge of the foundational elements of VOIP calls, and the description of dial plans, and the implementation of gateways, gatekeepers and IP-IP gateways. Candidates can prepare for this exam by taking the CVOICE Cisco Voice over IP course.

Exam Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Describe the components of a gateway
Describe the function of gateways
Describe DSP functionality
Describe the different types of voice ports and their usage
Describe dial peer types
Describe codecs and codec complexity

Describe a dial plan
Describe a numbering plan
Describe digit manipulation
Describe path selection
Describe calling privileges
Describe call coverage

Describe the basic operation and components involved in a VoIP call
Describe VoIP call flow
Describe RTP, RTCP, cRTP, and sRTP
Describe H.323
Describe MGCP
Describe SCCP
Describe SIP
Identify the appropriate gateway signaling protocol for a given situation
Describe voice quality considerations
Choose the appropriate codec for a given situation

Implement a gateway
Describe the gateway call routing process
Configure analog voice ports
Configure digital voice ports
Describe considerations for PBX integration
Configure dial-peers
Configure hunt groups and trunk groups
Configure digit manipulation
Configure calling privileges
Verify dial-plan implementation
Implement fax and modem support on a gateway
Configure a gateway to provide DTMF support

Describe the function and interoperation of gatekeepers within an IP Communications network
Describe the function and types of gatekeepers
Describe the interoperation of devices with a gatekeeper
Describe gatekeeper signaling
Describe Dynamic Zone Prefix Registration with a gatekeeper
Describe gatekeeper redundancy

Implement a gatekeeper
Configure devices to register with a gatekeeper
Configure gatekeeper to provide dial-plan resolution
Configure gatekeeper to provide call admission control
Verify gatekeeper operation

Implement an IP-to-IP gateway
Describe the IP-to-IP gateway features and functionality
Configure gatekeeper to support an IP-to-IP gateway
Configure IP-to-IP gateway to provide address hiding
Configure IP-to-IP gateway to provide protocol and media interworking
Configure IP-to-IP gateway to provide call admission control
Verify IP-to-IP gateway implementations

Free 642-436 Exams’s PDF Download
Free Testking offers free demo for 642-436 PDF(Cisco Voice over IP (CVOICE)). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all Cisco Voice over IP (CVOICE).

Recommended Training about 642-436 exam PDF
The following courses are the recommended training for 642-436 exam PDF.
642-436 Q & A with Explanations
642-436 Audio Exam
642-436 Study Guide
642-436 Preparation Lab

Testking 642-436 CVOICE 6.0
Interactive Testing Engine Included!
292 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?testking 642-436 CVOICE 6.0

Free download?pass4sure 642-436 CVOICE 6.0

Related posts:

1. Testking Cisco ccvp 642-432 CVOICE 5.0
2. Testking Cisco ccvp GWGK 642-453
3. Testking Cisco ccvp 642-456 CIPT2 6.0

Retired July 26, 2008
Exam Number: 642-432
Associated Certifications: CCVP, Cisco IP Communications Support Specialist, and Cisco Rich Media Communications Specialist
Duration: 75 minutes (55 – 65 questions)
Available Languages: English
Click Here to Register: Pearson VUE
Exam Policies: Read current policies and requirements
Exam Tutorial: Review type of exam questions

Exam Description Exam Topics Recommended Training Additional Resources
Exam Description
The Cisco Voice over IP 642-432 CVOICE exam is associated with the CCVP, Cisco IP Communication Support Specialist, and Cisco Rich Media Communications Specialist certifications. Candidates can prepare for this exam by taking the Cisco Voice Over IP (CVOICE) course. This exam assesses a candidate’s knowledge of how to implement and support data and voice integration solutions at the network-access level. Topics covered include basic IP Telephony operation, router configuration, support, troubleshooting, and integration with an existing PSTN network.

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.

Describe the similarities and differences between PSTN and VoIP including call transport, call signalling and bandwidth requirements
Identify PSTN characteristics, transport
Explain TDM and statistical multiplexing as it relates to telephony
Identify VOIP characteristics, transport
Compare operation of PSTN call signalling to VoIP call signalling

Configure a router so that a basic IP Telephony call can be completed
Configure dial-peer settings for VoIP or POTs
Configure POTs ports (FXS and FXO)
Configure E&M
Explain default dial-peer
Explain matching inbound/outbound dial peers
Configure hunt groups
Explain digit collection, consumptions and manipulations
Configure gateway/gatekeeper
Configure call signalling

Troubleshoot a basic IP telephony configuration
Use show/debug commands to troubleshoot invalid dial-peer configurations
Use show/debug commands to troubleshoot invalid port configuration and operation
Use show/debug commands to troubleshoot invalid signalling configuration
Use show/debug commands to troubleshoot invalid hunt-group configurations
Use show/debug commands to troubleshoot invalid digit manipulation

Successfully integrate a basic IP telephony network into the existing PSTN network
Explain port requirements for connection to a PBX
Explain signalling requirements for connection to a PBX
Choose correct connection type between PBX and VoIP networks
Compare and contrast a traditional dial plan to a VoIP Dial Plan
Identify telephony infrastructure terms (ie. LEC, CLEC, RBOC, ILEC, IXC)

Converse with traditional TDM support personnel using their terminology
Identify TDM signaling
Identify port and line types
Identify addressing signalling

Describe the basic operation and components involved in a VoIP call
Explain RTP, RTCP, cRTP
Explain H323
Explain MGCP
Explain SIP
Explain E&M
Describe the process of analog to digital conversion
Describe the process of compounding and compressing
Explain the process of packetization (frames, codec types)
Choose the appropriate codec for a given situation
Explain the function/operation/purpose of call-legs
Explain voice quality considerations
Explain the purpose and value of QoS

Successfully connect a basic VoIP net to the PSTN
Choose the correct gateway connection to the PSTN
Determine proper signalling options
Describe digit manipulation
Explain E164 addressing

Free 642-432 Exams’s PDF Download
Free Testking offers free demo for 642-432 PDF(IP Communications Cisco Voice Over IP). You can check out the interface, question quality and usability of our practice exams . We are the only one site can offer demo for almost all IP Communications Cisco Voice Over IP.

Recommended Training about 642-432 exam PDF
The following courses are the recommended training for 642-432 exam PDF.
642-432 Q & A with Explanations
642-432 Audio Exam
642-432 Study Guide
642-432 Preparation Lab

Testking 642-432 CVOICE 5.0
Interactive Testing Engine Included!
228 Questions
Updated : 09/18/2008
Price : $87.99 $79.99

Free download?Testking 642-432 CVOICE 5.0

Free download?pass4sure 642-432 CVOICE 5.0

Related posts:

1. Testking Cisco ccvp 642-436 CVOICE 6.0
2. Testking Cisco ccvp GWGK 642-453
3. Testking Cisco ccvp 642-456 CIPT2 6.0